Privacy Policy

Information you choose to share

When you send an enquiry, you may share your name, business name, email address, optional phone number and message. Please include only what is relevant to your enquiry and avoid sending passwords, payment details or other sensitive information.

How the enquiry form works

The form prepares an email on your device. It does not submit your details to us or save them in this website. Selecting “Open email app” passes your enquiry to your email application; you must send that email yourself. Selecting “Copy enquiry” copies the details to your device’s clipboard.

We receive the information only when you send it to support@oakboxpos.com. Your email provider handles the email under its own privacy terms. Information typed into the form is not deliberately stored by this website between visits; your browser may provide its own autofill or session recovery features.

How enquiry information is used

Information you send is used to respond to your questions, discuss your business requirements, provide requested support and keep relevant correspondence. We do not use this enquiry form to enrol you in marketing emails or sell your contact details.

Website visits and service providers

This website does not include advertising trackers or analytics cookies, and does not use browser storage to track visitors. The services used to host and deliver the website may process technical information such as your IP address, requested page, browser information and access time to deliver the site, keep it secure and diagnose errors.

Email and hosting providers may process information as needed to provide their services. Enquiry information may also be disclosed where legally required or necessary to protect against misuse. The handling of information by these providers is subject to their terms and applicable law.

How long information is kept

Enquiry correspondence is kept only for as long as reasonably needed to handle your request, continue relevant business or support discussions and meet any applicable record-keeping obligations. The appropriate period depends on the nature of the enquiry and any ongoing relationship.

Your choices and privacy enquiries

You can choose to email us directly and omit optional information. To ask about information you have shared, request access or correction, or ask for deletion, contact support@oakboxpos.com. Requests will be handled in accordance with applicable law; some information may need to be retained for legal obligations.

Updates to this policy

This policy may be updated as the website or enquiry process changes. The date above identifies the latest version. For any questions about this policy, email support@oakboxpos.com.